Edmonton VoIP Telephone Service

Reduce monthly operating expenses with Business VoIP Telephone Service
installed and managed by YEGTEL Communications

Stuck in the stone age? Phone system getting you down? Now is the time to upgrade to a new VoIP based phone system! No matter how big or small your office is, around the corner or around the world. We implement phone systems that significantly reduce your total cost of ownership. Connect locations like never before. Utilizing advanced networking techniques, we can connect all your offices to one central location. Located at your head office, or hosted by us. Plus, IP based phone systems allow you to process calls like never before. Choose from virtually unlimited ways to route incoming and outgoing calls. Add-ons even allow advanced Call-Center and Hotel functions. Never before has a phone system been so capable!

At YEGTEL, we understand the complexity's businesses face when looking for the ideal phone system solution. From initial planning to final implementation, we work with you every step of the way! Plus, we maintain our own VoIP routing infrastructure. Allowing us to provide a stable, supported, all encompassing VoIP solution.

A Private Branch Exchange (PBX) is a complete telephony system utilizing data networks. All conversations are sent as data packets over the network and can be used with or without traditional analogue telephone lines.

The technology includes advanced communication features but also provide worry free scalability and robustness. A VoIP PBX is also able to connect to traditional PSTN/T1 lines via an optional gateway. However, there are numerous advantages to utilizing VoIP Calling Services for call termination and origination. Upgrading day to day business communication to our advanced voice and data network, is a low cost way for small and medium businesses to leverage the power of business telecommunication systems, traditionally implemented only by large corporations. VoIP PBX's also allow large corporations to leverage the advanced features and unified voice/data networks provided only by today's IP PBX solutions. Connect your offices to one centrally managed system and handle your production voice network from one location. Or, let us handle all the details.

How It Works

A VoIP PBX or VoIP Telephone System consists of one or more SIP phones, a VoIP PBX server and either a VoIP Gateway to connect to existing PSTN lines or an internet connection for VoIP calling. The IP PBX server functions in a similar way to a proxy server: SIP clients, being either soft phones or hardware-based phones, register with the IP PBX server, and when they wish to make a call they ask the IP PBX to set up the connection. The IP PBX has a directory of all phones/users and their corresponding SIP address and thus is able to connect an internal call or route an external call via either a VoIP gateway or a VoIP service provider.

pbx overview

Core Benefits

Much easier to install & configure than a proprietary phone system

  • Runs as software on a computer and can leverage the advanced processing power of the computer and user interface as well as Windows features. Anyone proficient in networking and computers can install and support an IP PBX. By contrast a proprietary phone system often requires an installer trained on that particular proprietary system!

Easier to manage because of web/GUI based configuration interface

  • Can be managed via a web-based configuration interface or a GUI, allowing you to easily support and fine tune your phone system. Proprietary phone systems have difficult-to-use interfaces which are often designed to be used only by the phone technicians.

Significant cost savings using VoIP

  • Easily use VoIP trunking. The monthly savings are significant. If you have branch offices, you can easily connect phone systems between branches and make free phone calls. Plus, one trunking package can handle calls from all of your offices; all from one central location. No need for multiple phone lines at each location. Just connect to a good high speed internet connection and make calls.

Eliminate phone wiring

  • An IP Telephone system allows you to connect hardware phones directly to a standard computer network port (which it can share with the adjacent computer). Software phones can be installed directly onto the PC. You can now eliminate the phone wiring and make adding or moving of extensions much easier. In new offices you can eliminate the extra ports used by the office phone system!

Eliminate vendor lock in

  • IP PBXs are based on the open SIP standard. You can now mix and match any SIP hardware or software phone with any SIP-based IP PBX, PSTN Gateway or VoIP trunking. In contrast, a proprietary phone system often requires proprietary phones to use advanced features, and proprietary extension modules to add features. We do recommend you choose supported phones purchased through us. Check out our online store for more details.


  • Proprietary systems are easy to outgrow: Adding more phone lines or extensions often requires expensive hardware modules. In some cases you need an entirely new phone system. Not so with an IP PBX! A standard computer can easily handle a large number of phone lines and extensions, just add more phones to your network to expand!

Better customer service & productivity

  • With an IP PBX you can deliver better customer service and better productivity: Since the IP telephone system is now computer-based you can integrate phone functions with business applications. For example: Bring up the customer record of the caller automatically when you receive his/her call, dramatically improving customer service and cutting cost by reducing time spent on each caller.

Twice the phone system features for half the price

  • Since an IP PBX is software-based, it is easier for developers to add and improve feature sets. Most VoIP phone systems come with a rich feature set, including auto attendant, voice mail, ring groups, advanced reporting and more. These options are often very expensive in proprietary systems.

Allow roaming

  • Users can roam if an employee has to work from home, he/she can simply fire up their SIP software phone and are able to answer calls to their extension, just as they would in the office. Calls can be diverted anywhere in the world because of the SIP protocol characteristics.

Better phone usability: SIP phones are easier to use

  • Employees often struggle using advanced phone features like setting up a conference or transferring a call. On an old PBX it all requires instruction. Not so with an IP PBX. All features are easily performed from a user-friendly GUI. In addition, users get a better overview of the status of other extensions and of inbound lines and call queues via the IP PBX client. Proprietary systems often need expensive system phones to get an idea of what is going on with your phone system. Even then, status information is cryptic at best.

Buy 3CX Online

Checkout our competitive pricing and purchase your license online. Accepting CAD and USD. We service customers from across North America!

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Easy Installation & Management

Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about management and installation.

Installation & Configuration is straightforward with 3CX:

  • Connect with prominent SIP trunks within minutes with pre-configured templates.
  • Plug-in an IP Phone or Gateway to your network for automatic configuration.
  • Avoid interop Issues with 3CX tested IP Phones.

Through the easy to use management console you can:

  • Create, edit and delete extensions and DIDs.
  • Upgrade IP Phone Firmware.
  • Reprovision & reboot IP phones remotely.
  • Import or delete all contacts at once.

Deploy On-premise or in the Cloud: The Choice is Yours

With 3CX, deployment of your PBX is straightforward and flexible. Whether you choose to set up in the Cloud or on-premise, 3CX offers a solution for everyone.

  • Deploy on a new or existing Windows or Linux machine; In the cloud, or in your office.

Security & Backup

When it comes to VoIP security, 3CX sets the standard. 3CXs inbuilt security has been exclusively developed to protect your PBX system from attacks.

  • Increased secure web server configuration.
  • Automatic detection & blacklisting of SIP Attack tools.
  • Traffic to 3CX clients is encrypted via SBC.
  • Voice traffic is encrypted via SRTP.
  • Automatic generation and management of SSL certs.
  • Revolutionary VoIP Security with A+ rating from SSL lab.
  • Automatic Failover for instant backup.
  • Encryption between browser and the website ensured via HTTPS.

Slash Costs

By using 3CX, your ongoing telco cost savings will be so significant and so will the cost of buying, expanding and maintaining your PBX.

  • Decrease your Phone Bill by 80%.
  • Licensing based on number of simultaneous calls and not extensions.
  • Avoid per extension licensing and pay per PBX instead.
  • Make free Inter-office calls and branch calls.
  • Use SIP trunks to reduce outbound call charges.
  • Eliminate 800 number phone bills with WebRTC integration.
  • Use International DIDs & IP Telephony so customers can call in at competitive rates.

Clients & Features

With 3CX, you can take your extension wherever you go, from VoIP clients for Android and iOS, Soft Clients for Windows and Mac to clientless web conferencing and the integrated web client, you are guaranteed to be kept in the loop wherever you go.

Download 3CX Clients on your Android / iOS Device:
  • Use your extension from anywhere.
  • Free VoIP calls with your smartphone.
  • Save battery life with “PUSH” notifications.
  • Connect all clients simultaneously via SIP Forking.
  • Most Progressive Android & iOS VoIP clients in the UC market.
  • Benefit from integrated features such as presence, web conferencing, and conference calling.
Easy to Use Windows & Mac Softphones:
  • Initiate IP Phone calls from your desktop with CTI mode.
  • Work remotely from anywhere.
  • Easily view the presence of your colleagues.
  • Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer.
  • Launch calls directly from your CRM; integrate seamlessly with Office 365, Google contacts or Internal Phonebook.
  • Automatically obtain reports on customer and agent activities.
  • Includes Wallboard and Q-Manager view.
Web Client:
  • Multifunctional Web Client with inclusive multiple features.
  • Integrated WebRTC technology resulting in reduced bandwidth usage.
  • Click to Call Chrome Extension.
Integrated Video Conferencing:
  • Free for up to 5 participants.
  • Unlimited users regardless of edition.
  • Initiate a conference with one single click.
  • Correlated operability between VoIP and video.
  • Bandwidth Management and Control.
  • Remote control assistance for quick & easy troubleshooting.
  • Pre-upload PowerPoint & PDFs before meetings.
  • Easy to use polling tool for feedback.

Unlimited North America

Only $24.95 per channel, per month.

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Unlimited North American Calling, One Low Price

Using a VoIP PBX phone system and need a connection to the outside world? Our low cost, flat rate VoIP calling channels are the perfect compliment to your onsite or hosted phone system or VoIP PBX. No phone system? No problem. We’ve also got options for small businesses that just need a basic line. Including popular calling features like CallerID, voicemail, and call forwarding.

Why Choose YEGTEL?

Why Choose Us We’re one of Edmonton’s best VoIP providers. Partnering with multiple tier 1 PSTN and VoIP carriers, we maintain our own switching and routeing infrastructure. Allowing us to provide the best overall support for your business phone system. System support is available as an add-on to your VoIP channel package. Want to take our business VoIP calling service for a test drive? Contact one of our friendly consultants to get started.

Via Post:

10301 104 ST NW

Call Us:

Edmonton - (780) 809-9990
Calgary - (403) 778-0430
Toll Free - (855) 4-YEGTEL
Fax - (780) 401-3390

Business Hours:

M-F 9AM to 5PM
24 X 7 X 365 Support